Responsible Gambling
At Bet At Home, we want gambling to remain a form of entertainment that fits within your limits. Your safety matters, and controlled play starts with making informed choices about how much time and money you spend. Our responsible gambling tools can help you manage your activity, take a break or stop playing.
Player protection
Set limits that suit your circumstances and review them regularly. Gambling should not affect your essential expenses, relationships or other parts of daily life. You can use account controls to manage your activity, but it is also important to pay attention to how you feel and to take a break whenever play stops feeling comfortable.
Activity-control tools
BetAtHome provides options to help you stay in control, including deposit and loss limits, session-time and spending limits, time-outs and self-exclusion. Choose controls that match your needs and use them before you start playing. If you need help setting a personal deposit limit, contact customer service.
Deposit and loss limits
Deposit limits help you control how much you add to your account over a chosen period. Loss limits can help you set a boundary for your overall spending. Reducing a limit can take effect immediately. Increasing or removing a limit has a 24-hour waiting period, giving you time to reconsider the change.
Time limits, breaks and self-exclusion
Session-time and spending limits can help you keep track of your activity. You can also take a time-out lasting several days. If you need a longer break, self-exclusion can be set for a fixed period or indefinitely. Exclusions may cover months or years, and deposits and play are blocked while the selected exclusion is active. Consider which option gives you the space you need before confirming it.
Notice changes in your habits
It may be time to pause if you are spending more time or money than planned, repeatedly trying to recover losses, hiding your gambling from people close to you, or finding it difficult to stop. These signs are a reason to review your activity and consider using a limit, time-out or self-exclusion. You do not have to wait until the situation feels serious to take a break.
Ways to maintain control
- Decide on a time and spending limit before you begin, and stick to it.
- Take regular breaks and avoid playing when you feel upset or under pressure.
- Do not treat gambling as a way to earn money or recover previous losses.
- Step away if play starts affecting your everyday responsibilities or relationships.
- Ask someone you trust for support if you are finding it hard to keep to your limits.
Professional help and support
If you are concerned about your gambling, consider speaking with a qualified professional or contacting a support organisation. Available organisations include Institut Glücksspiel & Abhängigkeit at spielerschutz.eu, GamCare at gamcare.org.uk and Gamblers Anonymous at gamblersanonymous.org. Reaching out can help you explore what support may be right for you.